5. Heatmaps & Work Outcomes: Hotspots and Impact

5. Heatmaps & Work Outcomes: Hotspots and Impact

Video Overview: Using Heatmaps to Find Hotspots and Quantify Impact

This video explains how to move from organisation-wide averages to identifying specific areas that need priority attention, and how to quantify the business impact of psychosocial risk.

Key concepts covered:

Heatmaps — Available across multiple pages (Work Factors, Work Climate, etc.), heatmaps let you break down scores by groupings such as Role Level or Department. Colour coding instantly highlights where risks are concentrated versus where conditions are healthier.

Hazard ID by Role Level — Compare how different levels of your organisation (Executives, Managers, Supervisors, Staff) experience the same hazards differently. This reveals whether issues are systemic or role-specific.

Risk (Harm) by Department — Identify which business units are struggling most. In the example shown, Contact Centre has an RPR of -2.70 compared to the organisation average of 0.16, signalling a clear hotspot requiring urgent attention.

Hotspot signature — A common pattern to watch for: low RPR, high demand harm, and weak key protections. High-performing groups may still have demands, but they pair them with strong protections and experience lower harm as a result.

Estimated Cost of Work Outcomes — Translates psychosocial data into financial terms, breaking down costs across Productive Salary Portion, Productivity Hindrances, Presenteeism, Turnover Intent, and Absenteeism. This helps build the business case for intervention by showing dollar impact per employee and organisation-wide.

Duration: ~2 minutes Series: Mibo Data Analysis Training


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